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Terms & Conditions

Refund Policy

1. Refund policy is applicable only within 15 days from the date of delivery.

2. If the client is returning after 15 days with quality issue then 30% will be charged for proofreading and 50% for rework (The 30% & 50% is calculated as per the file length & the original cost of the file).

3. Refund policy is applicable only for category A(Excellent) and B(Good) audio.

4. We do additional round of proofreading if there is any quality issue before raising request for refund.

5. The request will be raised only if the proofread copy is not meeting the quality expectation. We require a revised copy from the client.

6. Refund policy is not applicable for Difficult audio's and Rush orders.

7. We cannot guarantee 98% accuracy for rush orders and difficult quality file. Also re-work is not applicable.

8. If the single person meets many discount, only highest percentage discounts can consider.

9. For special offers, minimum order cost is not applicable.

How It Works

Streamlined Process for Easy Ordering
Get a Quotes

Once you send your files to
us, we will review them so we can quote the project accordingly and assess the delivery details.

Receive Confirmation Email

We will send over the pricing and turnaround details to your email inbox (please check also your spam or junk folder) so you can review them.

Send Payment Online

If you agree to the terms, you can pay the invoice online via your chosen payment method and we will start working on your order.

Receive Output

You will then receive your high quality order by email or standard mail within the delivery period.


Translation Services Loaded with Features

60,000+ Happy Customers

Customer satisfaction is our top priority, so we do our best to provide the needs of our every customer satisfactorily.

Supports 100+ Languages

We can translate your document to any language you want. All you have to do is tell us your requirements and we will tend to them

1000+ Native Translators

Our talented native translators are professional and experts at what they do. Their eagerness to provide excellent services allows them to give accurate results.

9001:2008 ISO Certified Company

Our whole company adhere to high standards in the workplace and work practice, allowing us to provide customers with high quality services.

24/7 Customer Support

Our customer service are on stand-by at every hour, waiting to cater to the queries and concerns of our clients.

100% Security and Confidentiality

Our advanced security technology is topped with professionalism of our employees to keep data secure and safe.

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